You can call our help desk and receive Technical support from a TSP Cerfified technical support pro and pay by the hour or incident with flat rate pricing so you know your maximum expense up front, or for our managed IT clients Help Desk 24/7 is included as part of our managed It service plans.
As always with any of our Hourly or Incident priced help desk support, if we do not solve the problem there is no cost whatsoever.
Computer Support and IT Help Desk For Your Staff
Your end-users’ time is best spent working for your organization, not managing IT issues. We make it simple by offering fast and reliable 24x7x365 computer support for your users, as well as Proactive Desktop Remote Management and Maintenance for your workstations. Get professional, enterprise-class technical support at a predictable and manageable cost. We include licensed copy of anti virus for each managed PC and user.
The TECHNICAL SUPPORT PRO Managed IT Services Computer Support Platform
Remote monitoring, maintenance, reporting, and cost-effective support
TECHNICAL SUPPORT PRO Managed IT’s Proactive Management Service provides comprehensive preventative maintenance services remotely. This solution is comprised of: a desktop/laptop/server/network agent within the TECHNICAL SUPPORT PRO’s technology platform with all of the intelligence built-in to conduct day-to-day preventive maintenance services, a bundled managed antivirus package, and remote access.
Our Desktop Management Service provides your IT team with detailed inventory reports and configurations related to all the preventive maintenance activities conducted through our Network Operations Center (NOC). We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more.